AI Solution Engineer | Certified Agentforce Specialist

Mingming Li

Building AI-powered CRM products and enterprise automation that scale.

Dallas, TX 704-241-3523 grits.0119@gmail.com
ML

8+ years experience

AI, Salesforce, Data Systems

Career Profile

AI Solutions Engineer with 8+ years of experience building AI-powered enterprise applications and CRM automation systems. Expertise in LLM integrations, RAG pipelines, Salesforce platform engineering, and data systems. Proven track record delivering AI products used by 500+ enterprise users, improving operational efficiency and reducing integration costs.

Core Skills

AI & Data

Python, SQL, R, Snowflake, LangChain, Dify

Full Stack

JavaScript, HTML, CSS, D3.js, Firebase, Node.js

CRM

Salesforce, Apex, LWC, Visualforce, Aura, SOQL, Flow, Agentforce

Analytics & BI

Tableau, Power BI, Qlik

Professional Experience

Sales Effectiveness Lead

Lennox International Inc., Dallas, TX | Jun 2023 - Present

Led enterprise AI and Salesforce innovation by deploying RAG-based solutions for 500+ users and boosting communication efficiency by 50%.

Senior Consultant

Ernst & Young U.S. LLP, Dallas, TX | Jul 2022 - Jun 2023

Modernized client operations by migrating Salesforce workflows to PEGA, building data APIs and a dedupe web app, and improving model accuracy by 15%.

Operations Analyst

SHL China Limited, Shanghai, China | Mar 2018 - Apr 2021

Improved operational performance by cutting report generation time by 70% and reducing rebate overpayment by 30%.

Featured Projects

Personal AI Advisor project screenshot

Personal AI Advisor

Personal finance assistant concept built with LLM-driven workflow and practical advisor use cases.

View Demo
GPT Function Call project screenshot

GPT Function Call

Demonstration of GPT function calling integrated with Salesforce actions for workflow automation.

View Demo
AI Product Build Showcase screenshot

Financial Scorecard

The goal of this project is to maximize the profit with acceptable default risks.

View Demo

Education

Master of Science in Analytics

North Carolina State University, Raleigh, NC

2022

Bachelor of Logistics Management

Shanghai Maritime University, Shanghai, China

2018